Privacy Policy - Kevra Defense

Privacy Protection Policy

Applicable to: www.kevradefense.com

This Privacy Protection Policy (the "Policy") applies to all visitors, users, and customers ("You") of www.kevradefense.com (the "Website"). Kevra Defense (the "Company") is committed to protecting your personal information and privacy rights. We strictly comply with international privacy regulations including the EU General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and relevant national and regional data protection laws. By accessing and using this Website, you acknowledge that you have read, understood, and agreed to the contents of this Policy.

1. Collection of Personal Information

1.1 Information You Voluntarily Provide

When you browse, register, place an order, or contact customer service, you may provide:

  • Identity information: Name, email address, phone number, postal address, company name
  • Order & transaction information: Product selection, order quantity, payment information (processed by authorized third-party providers — we do not store complete payment card data), shipping details
  • Communication information: Content of consultations, complaints, and suggestions
  • Other information: Custom product requirements, survey responses, or promotional participation details

1.2 Information Automatically Collected

When you visit the Website, we may automatically collect:

  • Device information: Device type, operating system, browser type, unique device identifier
  • Access information: IP address, access time, visit duration, pages viewed, click links, referral source
  • Cookies & similar technologies: We use cookies and web beacons to improve Website efficiency and your browsing experience. You may adjust browser settings to refuse cookies, though this may affect certain Website functions.

2. Use of Personal Information

We use your personal information only for the following legitimate purposes:

  • Order fulfillment: Processing orders, arranging delivery, notifying order status, handling returns and exchanges
  • Customer support: Responding to inquiries, handling complaints, providing product-related technical support
  • Service improvement: Analyzing user needs, optimizing Website functions, developing new products
  • Important notifications: Policy updates, terms of service changes, transaction-related information
  • Marketing (with consent): Sending product promotions, discounts, and new product information
  • Legal compliance: Complying with international trade regulations, export control requirements (ITAR, EAR), customs procedures, and responding to legal investigations

We will not use your personal information for any purpose not stated in this Policy without your prior written consent.

3. Disclosure and Sharing of Personal Information

We do not disclose, sell, rent, or transfer your personal information to any third party without your consent, except in the following circumstances:

  • Authorized service providers: Payment processors, logistics companies, customs agents, and IT service providers — bound by confidentiality obligations and this Policy
  • Legal obligations: When required by law, judicial decisions, or administrative orders
  • Business transactions: In the event of mergers, acquisitions, or asset transfers — you will be notified in advance

We will not share your personal information with any third party for marketing purposes without your explicit consent.

4. Protection and Storage of Personal Information

  • We employ data encryption, access control, firewalls, regular security audits, and employee training to protect your data
  • Your information is stored on secure servers and retained only for the period necessary to fulfill the purposes of this Policy or as required by law
  • For cross-border data transfers, we ensure compliance with applicable international regulations and implement appropriate safeguards (e.g., data processing agreements, standard contractual clauses)

5. Your Rights Regarding Personal Information

In accordance with applicable laws, you have the following rights:

  • Right of access: Request access to the personal information we hold about you
  • Right of correction: Request correction of inaccurate or incomplete information
  • Right of deletion: Request deletion of your personal information under certain circumstances
  • Right to withdraw consent: Withdraw consent to our use of your personal information at any time
  • Right to data portability: Request your data in a structured, machine-readable format

To exercise these rights, contact our privacy team using the information below. We will verify your identity and respond within the legally required timeframe.

6. Protection of Minors

Our products are intended for professional use and are not directed at minors under the age of 16. We do not intentionally collect personal information from minors. If we become aware that such information has been collected, we will delete it promptly and notify the relevant guardian.

7. Changes to This Policy

We may revise this Policy from time to time in response to changes in laws, regulations, or business needs. Material changes will be communicated via email or Website notification before taking effect. Your continued use of the Website after the revised Policy takes effect constitutes acceptance of the changes. We recommend checking this page regularly for the latest version.

Contact Our Privacy Team